What is your return policy?
If you need to return or exchange your purchase for any reason, just ship back to us in brand new condition within 14 days of your purchase. We’ll get you a refund. Just shoot us an email at firstname.lastname@example.org
How long does shipping take?
Normally if the order is done before 1pm on a business day the item will be sent that very day. Delivery to JHB and Durban is normally overnight however Cape Town delivery will take 3 Working days.
Do you ship Internationally?
Yes! Pretty much everywhere. All purchases ship EMS Express International. Please note that on EMS Express International packages that tracking is only available until the item reaches the South African border, therefore as soon as the package is scanned into your native country you should be able to track it through your local post office. Also, remember your country may levy taxes, customs fees, or import duties on the purchase that you'll be responsible for. EMS Express International usually takes between 7 and 10 working days to be delivered.
Can you expedite shipping?
We offer a number of shipping options within South Africa. Please note orders need to be completed before 11:30 am in order for them to be received overnight.